The Certificate II in Business requires successful completion of 12 competency units. 

Students must achieve completion of the following ten competency units:

BSBCMN211A Participate in workplace safety procedures
BSBCMN201A Work effectively in a business environment
BSBCMN202A Organise and complete daily work activities
BSBCMN203A Communicate in the workplace
BSBCMN204A Work effectively with others
BSBCMN205A Use business technology
BSBCMN213A Produce simple word documents
BSBCMN214A Create and use simple spreadsheets
BSBCMN209A Provide information to clients
PSPGOV201B  Work in a public sector environment

Students then select two further competency units from the list below:

BSBCMN206A      Process and maintain workplace information
BSBCMN207A      Prepare and process financial/business documents
BSBCMN208A      Deliver a service to customers
BSBCMN210A      Implement improved work practices
BSBCMN212A      Handle mail
BSBCMN215A      Participate in environmental work practices
BSBCMN216A      Create customer relationship
BSBCMN217A      Process customer feedback
BSBCMN218A      Apply basic first aid

Please note: where appropriate, students are able to use current transcripts or statements of attainment to obtain credit towards the qualification.